MBTC Refund & Cancellation Policy

Refunds
MBTC will always seek to cover its costs for accommodation and other forward bookings made on behalf of ride participants.
Where a rider pulls out of a trip due to a change of mind or personal reasons, the club will only refund their payment in the event sufficient funds for the event are available.

On a case by case basis, MBTC will consider genuinely exceptional circumstances. Payment will be refunded in the event MBTC cancels a ride.

Members travelling to a ride by train should be aware MBTC cannot guarantee carriage of their bicycle by railway agencies such as VLine. It’s the responsibility of each member to consider this and seek advice from the ride leader if needed. 

Cancellations
From time to time MBTC may cancel or shorten trips or events. This could be due to insufficient bookings, or unforeseen circumstances including warnings issued by an emergency service.